Notes on the Act on Specified Commercial Transactions
|Sales business operator||TOKYU RESORTS & STAYS CO., LTD.|
|General manager||Tatsuaki Tanaka|
|Location||ZIP code150-0043 Shibuya Dogenzaka building 1 Chome-10-8, Dogenzaka, Shibuya-ku, Tokyo|
|Telephone Number||+81 03-6455-5703
*The customer is responsible for telephone charges when contacting by telephone.
|Sales price||Shown on the product details page (displayed prices include tax)|
|Method of payment||We accept credit card.|
|Number of days in advance that reservations must be made||Ski school lessons, Gear rentals: 3 days|
|Using our products||
Our customers are requested to please obtain and use our products and services at the location specified on the first day of using them.
No exchanges can be made after the first day.
*When requesting an exchange, please print out and bring with you the reservation confirmation e-mail you received.
|Cancellations, changes, refund, and exchanges||Cancellation and Changes are possible from your My Page.
|Facility cancellation policies||