Clicking “Purchase Lift Tickets” will take you to the NISEKO UNITED lift ticket sales website. Please note that the terms and conditions and other notices on this website do not apply. Be sure to review all information and terms of use on the external site yourself.
Please read the below precautions and the precautions for each facility you plan to use before making any applications.
Please select a payment from only: [Credit Card].
Regarding payment by credit card
The following credit cards are accepted: [JCB], [VISA], [MASTER],[AMEX].
Regarding booking alterations
Through the contact form alterations to bookings can be made. Alteration requests can only be accepted up to one week before the scheduled booking. In the case that alterations affect the balance of the original booking charge, the original amount will be refunded to the credit card, and a new invoice will be issued.
[Regarding booking cancelations]
Cancelations can be made by making contract thru contact form, or by calling +81-136-22-0109.
Regarding cancelation fees, under the booked departments [Read the Notes] , please read the cancelation policy. Also, in the case of cancelation, commissions which may be charged require consent before booking.
Please be aware that when you pay by credit card and make a cancellation or changes, there is a possibility that the full amount may not be refunded due to fluctuations in the exchange rate.
Application and application content change deadline
1.Those who have not paid in advanced will be asked to present a photo ID (license, student ID, passport, etc.) at rental reception, so be sure to bring an ID.
2.Please note that use of skis and snowboards carries with it the risk of injury.
3.Any damage or injuries from falls or collisions while using rental equipment are the responsibility of the user, so be sure to check safety thoroughly before use.
4.Please stow and return rental equipment responsibly. Please note that you will be charged a set fee in cases of damage, loss, theft, etc.
5.Always return rental equipment by its due date. If you wish to prolong the due date, contact rentals in advance.
6.We do not offer refunds for rented equipment. The same applies even when the lifts have been suspended.
7.Our staff will provide skis and snowboards of the recommended size. Thank you for your understanding. We are not responsible for injuries or accidents arising from customer requests to use boards of sizes that differ from recommendations.
8.When using a snowboard, always equip a cord leash.
9.There is no safety feature (release) for snowboard bindings. This may cause injury during falls or collisions, so be sure to take proper precaution when using the slopes.
10.There is a limit to the safety of ski bindings, and these do not fully guarantee user safety.
11.The DIN (release force setting) of ski bindings are written on the receipt handed to you at rental, so be sure to confirm these before using rentals.
12.We are not responsible for any injuries or accidents arising from customer requests to set the DIN to values different from the ISO standard adjustment chart.
13.Customers are asked not to adjust bindings themselves, but to bring equipment to rental staff.
14.Our staff does not perform adjustment for items the customer brings themselves.
Precautions for Online Reservations
1.Rental items are limited, so we ask guests to make reservations as soon as possible.
2.Additional accessory rentals are available at rental reception within the facilities. Feel free to ask.
3.Rental equipment may be used by the person who made the reservation only.
4.Changes to the reservation can be made on the customer's My Page.
5.There will be an additional fee for same-days changes from skis to snowboards or from snowboards to skis.
6.A 50% cancellation fee will be charged for cancellations the day before, and 100% for same-day cancellations.
7.The cancellation fees above will be charged automatically to reservations made the day before or the same day.
Important information about booking lessons. Please read it carefully.
1. Please check in at the ski school reception on the 1st floor of Dot Base (in front of the Ace Gondola boarding area) approximately 20 minutes before your lesson starts.
2. Lift tickets and rental equipment are not included in the lesson fee. Please arrange these in advance.
3. For children of elementary school age or younger, a parent or guardian is required to pick them up after the lesson. Please come to the designated meeting point at the lesson end time. If you expect to be late for pickup, please be sure to contact the ski school.
4. Reservations through this booking page are accepted up to 3 days before the lesson date.
5. If there are no remaining spaces in your desired lesson, or if you wish to make a reservation within 3 days of the lesson date, please contact the ski school directly at 0136-22-0109 or through the inquiry form. Depending on availability, we may be able to accommodate your request.
6. Please participate with an understanding of the risks associated with snow sports and activities conducted in an outdoor environment. Please follow the rules and regulations of the ski resort.
7. During lessons, participants are required to wear appropriate snow sports clothing (top and bottom), a helmet or hat, goggles or sunglasses, and gloves. For safety reasons, participants without appropriate head protection, such as a helmet or hat, may not be permitted to participate in the lesson. Please be aware of this in advance.
8. For safety reasons, our ski school strongly recommends that children wear helmets.
9. If you have any health conditions or concerns that require special attention, please inform our staff when making your reservation.
10. Taking a lesson does not guarantee improvement in skiing ability. Please understand that progress varies from person to person.
11. By participating in the lesson, you acknowledge and accept the risks of property damage, personal injury, or, in the worst case, serious consequences arising from your own actions or omissions, or those of other participants. You also agree not to bring any claim or legal action for compensation against the organizer, persons affiliated with the organizer, or staff members for any damage or injury arising from your participation, or for damage caused to others as a result of your actions.
12. For group lessons, instructors will assess each participant's skiing abilities at the beginning of the lesson and assign them to the appropriate class. Please understand that you may be placed in a class different from the level selected when making your reservation.
13. Even if you book lessons for multiple consecutive days, the instructor assigned to you may change from day to day. Please be aware of this in advance.
14. If you would like to request a specific instructor for a private lesson, please indicate your request in the “Other Requests” section when making your reservation.
15. Lessons are conducted by certified instructors from our ski school and affiliated group companies.
Changes and Cancellations
The following cancellation fees apply depending on when the cancellation is made:
・Cancellation one day before the lesson: 50% of the lesson fee
・Cancellation on the day of the lesson or no-show without prior notice: 100% of the lesson fee
・No check-in and no contact within 20 minutes after the scheduled lesson start time: 100% of the lesson fee
Lessons may be cancelled due to weather or other circumstances beyond our control. In such cases, no cancellation fee will be charged.
Niseko Tokyu Grand Hirafu Official Snow Sports School
One of the world’s finest! Improve your skiing skills while enjoying the exceptional quality of Grand Hirafu’s legendary snow.
Reception Location
Dot Base, 1st Floor, Ski School Reception (In front of the Ace Gondola boarding area)
Opening Hours
8:15–16:00
Contact Information
+81 136-22-0109
Classes & Skill Levels
To provide the most suitable lesson experience, participants will be grouped according to their skiing ability as follows:
Level
Skiing Ability
L1
Complete beginner — has never skied before
L2
Has ridden a ski lift before and can turn using a snowplow (pizza)
L3
Can ski with skis either parallel or in a snowplow, but alternates between the two
L4
Can ski with parallel skis on intermediate-level courses
L5
Can ski with parallel skis on advanced-level courses
Snowboard School Notices
About using snowboarding school
・Please check in at the school reception desk on the 1st floor of Dot Base (in front of the Ace Gondola boarding area) about 20 minutes before your lesson begins.
・If you check in right before or after the lesson starts, your reservation may be canceled. Please be sure to let us know if you are going to be late.
・Lesson fees are non-refundable for cancellations made for personal reasons after the lesson has started.
・Lift tickets and rental items are not included in the lesson fee. Please prepare them in advance.
・We require a guardian to pick up children of elementary school age and younger. Please come to the meeting point when the lesson ends. If you will be late picking them up, please contact us.
・Please be aware of the risks involved in outdoor and snow sports, and follow the ski resort's rules. All skiing and snowboarding are done at your own risk.
・The school makes every effort to ensure safety. However, the school, its management, instructors, and the ski resort cannot be held responsible for any injury or damage to the participant or a third party caused by: the participant's carelessness, unavoidable factors beyond the instructor's control, or issues related to equipment and facilities.
・Please wear proper snow wear (jacket and pants), a hat or helmet, goggles, and gloves during the lesson. We strongly recommend helmets for children.
・If you are renting equipment, please read the separate "Rental Guidelines."
・Please inform the reception desk if you have any health concerns or food allergies (for lessons with lunch).
・If you have any chronic medical conditions or disabilities, please let us know to ensure your safety during the lesson. If you do not inform us, we may have to refuse your participation. Thank you for your understanding.
・As a bonus, snowboard school participants receive accident insurance for the day of their lesson. To use this insurance, you must apply separately on the insurance company's website after completing your lesson booking.
・If you wish to request a specific instructor for a private lesson, please write it in the "Other Requests" section.
Reservation Changes and Cancellations
・Depending on the timing of your cancellation, the following cancellation fees will apply:
・Cancellation on the day before the lesson: 50% of the lesson fee
・Cancellation on the day of the lesson or no-show: 100% of the lesson fee
・Scheduled lessons may be canceled due to weather or other circumstances. In such cases, no cancellation fee will be charged.
Niseko Tokyu Grand Hirafu Official Snow Sports School HIRAFU SNOW
Reception
School Reception Desk, 1st Floor, Dot Base (in front of the Ace Gondola)