Clicking “Purchase Lift Tickets” will take you to the NISEKO UNITED lift ticket sales website. Please note that the terms and conditions and other notices on this website do not apply. Be sure to review all information and terms of use on the external site yourself.
Please read the below precautions and the precautions for each facility you plan to use before making any applications.
Please select a payment from only: [Credit Card].
Regarding payment by credit card
The following credit cards are accepted: [JCB], [VISA], [MASTER],[AMEX].
Regarding booking alterations
Through the contact form alterations to bookings can be made. Alteration requests can only be accepted up to one week before the scheduled booking. In the case that alterations affect the balance of the original booking charge, the original amount will be refunded to the credit card, and a new invoice will be issued.
[Regarding booking cancelations]
Cancelations can be made by making contract thru contact form, or by calling +81-136-22-0109.
Regarding cancelation fees, under the booked departments [Read the Notes] , please read the cancelation policy. Also, in the case of cancelation, commissions which may be charged require consent before booking.
Please be aware that when you pay by credit card and make a cancellation or changes, there is a possibility that the full amount may not be refunded due to fluctuations in the exchange rate.
Application and application content change deadline
1.Those who have not paid in advanced will be asked to present a photo ID (license, student ID, passport, etc.) at rental reception, so be sure to bring an ID.
2.Please note that use of skis and snowboards carries with it the risk of injury.
3.Any damage or injuries from falls or collisions while using rental equipment are the responsibility of the user, so be sure to check safety thoroughly before use.
4.Please stow and return rental equipment responsibly. Please note that you will be charged a set fee in cases of damage, loss, theft, etc.
5.Always return rental equipment by its due date. If you wish to prolong the due date, contact rentals in advance.
6.We do not offer refunds for rented equipment. The same applies even when the lifts have been suspended.
7.Our staff will provide skis and snowboards of the recommended size. Thank you for your understanding. We are not responsible for injuries or accidents arising from customer requests to use boards of sizes that differ from recommendations.
8.When using a snowboard, always equip a cord leash.
9.There is no safety feature (release) for snowboard bindings. This may cause injury during falls or collisions, so be sure to take proper precaution when using the slopes.
10.There is a limit to the safety of ski bindings, and these do not fully guarantee user safety.
11.The DIN (release force setting) of ski bindings are written on the receipt handed to you at rental, so be sure to confirm these before using rentals.
12.We are not responsible for any injuries or accidents arising from customer requests to set the DIN to values different from the ISO standard adjustment chart.
13.Customers are asked not to adjust bindings themselves, but to bring equipment to rental staff.
14.Our staff does not perform adjustment for items the customer brings themselves.
Precautions for Online Reservations
1.Rental items are limited, so we ask guests to make reservations as soon as possible.
2.Additional accessory rentals are available at rental reception within the facilities. Feel free to ask.
3.Rental equipment may be used by the person who made the reservation only.
4.Changes to the reservation can be made on the customer's My Page.
5.There will be an additional fee for same-days changes from skis to snowboards or from snowboards to skis.
6.A 50% cancellation fee will be charged for cancellations the day before, and 100% for same-day cancellations.
7.The cancellation fees above will be charged automatically to reservations made the day before or the same day.
Important information about booking lessons. Please read it carefully.
1. When taking a lesson, please check in at the Niseko Tokyu Grand HIRAFU Ski School reception, located in front of the Ace Gondola, approximately 30 minutes before the lesson start time.
2.If children of primary schools age or younger are taking lessons, their parents or guardians must pick them up at the end of the lesson at the place where the lesson starts. If you are late for pick-up, please make sure to contact the school.
3. Please bring your booking confirmation email with you.
4.Our online reservation system accepts reservations up to 3 days before the lesson date.
5.If there are no vacancies in the lesson you wish to book, or if you book less than 3 days before the lesson date, we may not be able to fulfil your request. Please contact the ski school directly by phone (+136-22-0109) or via the contact form.
6.During the lesson, please wear a full set of snow sports outerwear (jacket and pants), a helmet or hat, goggles or sunglasses, and gloves. Please note that for safety reasons, if you do not have proper head protection such as a helmet or hat, you will not be allowed to participate in the lesson.
7.During the lesson, please wear appropriate snowsports clothing top and bottom, hat, goggles, helmet or sunglasses and gloves. For your health, please wear appropriate headwear (helmet or beanie). Please note that.
8.For safety reasons, the ski school recommends the use of helmets, especially for children.
9.If you have any pre-existing medical conditions or health concerns, please inform us when you apply for a lesson.
10.If you book lessons over several days, you may have different instructors. Please be aware of this.
11.If you would like to book a private lesson with a specific instructor, please enter your comments in the ‘Other requests’ section when booking.
Regarding Reservation Change or Cancellation
・The following penalties will be charged based on the date of cancellation.
Cancelled the day before … 50% of lesson fee
Same day cancellation or no-show … 100% of lesson fee
・Due to weather or other conditions, it may not be possible to hold scheduled lessons. In this case, no cancellation fees will be charged.
NISEKO TOKYU Grand HIRAFU snow school
Reliably improve your skills while enjoying the world-famous, high-quality snow!
Reception Location
Niseko Tokyu Grand HIRAFU Ski School Reception, in front of the Ace Gondola
Hours
from 8:15 to 16:00
Contact Information
+81 136-22-0109
Guide to lesson levels
Level
Ski
L1 First time
Without any experience.
L2 Beginner
Able to snowplow.
L3 Comfortable Beginner
Those who can ski with parallel skis or a mix of parallel and snowplow (able to ski on beginner slopes).
L4 Intermediate
Those who can ski with parallel skis and are able to ski on intermediate slopes.
L5 Expert
Those who can ski with parallel skis and are able to ski on advanced slopes.
Snowboard School Notices
About using snowboarding school
1.We may cancel your application for registration procedures immediately before or after the lesson starts. In case of a delay in registration, please be sure to contact us in advance.
2.If the lesson is canceled due to customer's reasons after the lesson has started, the lesson fee cannot be refunded.
3.Please go to the reception desk by the student or their guardian. Also, please be sure to bring something that can confirm your application details.
4.When children of elementary school age or pre-school children, we kindly request their parents or guardians to pick them up at the designated meeting point at the end of the lesson. If you anticipate any delay in picking up, please be sure to contact us.
5.Please be aware of the risks associated with outdoor experiences in natural environments and snow sports, and adhere to the rules and regulations of the ski resort. Skiing and snowboarding should be conducted entirely at your own responsibility.
6.The school makes every effort to ensure safety during the lessons; however, it shall not be held responsible for accidents arising from participant's negligence during the course, accidents beyond the scope of the instructor's preventive actions, or accidents resulting from equipment, facilities, and the like. The school, its operators, instructors, and the ski resort shall not be held liable for any injury or damage to the participant's or third party's person or property.
7.Please wear top and bottom snow sports clothing, a hat or helmet, goggles, and gloves during the lesson. We especially recommend that children wear helmets.
8.If you are also renting, please check the separate "Rental Notes".
9.If you need to be careful about your health or have a food allergy during a lesson that includes lunch, please let us know at reception.
10.If you have any pre-existing medical conditions or disabilities, please be sure to inform us to ensure your safety during the lesson. If you do not inform us, we may have to decline your participation in the lesson. Thank you for your understanding.
11.For snowboard school participants, we provide injury insurance on the day of the lesson as a special benefit. Please note that to utilize this insurance, additional procedures on the insurance company's website are required after completing your reservation.
Regarding Reservation Change or Cancellation
・The following penalties will be charged based on the date of cancellation.
Cancelled the day before … 50% of lesson fee
Same day cancellation or no-show … 100% of lesson fee
・Due to weather or other conditions, it may not be possible to hold scheduled lessons. In this case, no cancellation fees will be charged.
JAPAN SNOWBOARD ACADEMY NISEKO HIRAFU
Reception Area
Snowboard school counter (Snowboard school in front of .Base)